I am extremely happy with the services of this company! We had Luminettes and Silhouettes installed in every window and door in our home when it was built. I love the soft and fragile appearance, however this very thing made me extremely nervous about having them cleaned. But it was time! I called several drapery cleaning companies and none would touch these particular window coverings. One company offer to clean them if I would take them all down and bring them in! Oh my!
But finally with a little help I found Direct Blind and Drapery Cleaning Services. I immediately liked Tyrone and felt trust and confidence in him and in his ability to take care of my problems. We set up a date for him to return. Since we have so many windows he brought his excellent crew with him. They arrived right on time. They took care to protect my carpeting before they started. The entire time Tyrone was either working or checking to be sure his crew was performing up to his high standards – unlike some companies were the “boss”, “owner” or “foreman” gets the crew started and then leaves until the job is done. Since I already had such confidence in Tyrone I really appreciated this..
Tyrone is such a wonderful vendor. Several years ago he was recommended to me by Hunter Douglas and I have used his services twice now. He is PROMPT, PROFESSIONAL AND VERY KIND. He called before arrival to let me know about what time to expect him and he was exactly on time. He absolutely knows his business and returned my almost 15 year old window treatment to near perfect condition. I would recommend him highly and look forward to seeing him again next year to clean my beautiful blinds.
Tyrone and his crew showed up thirty minutes before schedule. They worked very efficiently and as a well-oiled machine. Tyrone informed me before taking steps that may not lead to the results I wanted. An example of this is when he was cleaning our black-out shades: further work could have removed the black-out material. His training and experience enabled him to do the best work for our needs and use the techniques most suited for our types of shades. He cleaned our valances in-place so they did not change shape nor shrink. This was a well-appreciated service, freeing me from removing the window treatments and hauling them to a dry cleaner. His work crew was respectful and cleaned up after they were finished.
The provider first came to my home to inspect my Silhouette blinds and give me the cost to clean them. Upon completion of this initial visit, we were able to schedule a date quickly for him to return and do the actual cleaning. After he returned and cleaned my blinds, they looked practically new! The provider was prompt and extremely professional. He called beforehand to confirm his arrival, which was greatly appreciated. He was friendly and an all-around nice guy, who provided a high-quality cleaning job. I would definitely use him again and recommend him to all my friends.